Terms of Service

Last updated: 5 June 2026

Introduction

Welcome to FlavorQueste. These Terms of Service ("Terms") govern your access to and use of the FlavorQueste website, mobile apps, and services (together, the "Service"), operated by [registered legal entity name and registered office address — to be completed before publishing], trading as FlavorQueste. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

Eligibility

You must be at least 13 years old to use the Service. Where the age of digital consent in your country is higher, you may only use the Service with the consent of a parent or guardian. By using the Service you represent that you meet these requirements.

Accounts

• Account Creation: To use certain features of the Service, you must register for an account and provide accurate and complete information, and keep it up to date.
• Account Responsibilities: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your devices. You accept responsibility for all activities that occur under your account. Notify us immediately of any unauthorized use.

User Content

• Content Ownership: You retain all rights to the reviews, photos, collections, and other content you submit, post, or display on or through the Service ("User Content").
• Content License: By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute that content in connection with operating and promoting the Service.
• Your Responsibility: You are solely responsible for your User Content and represent that you have the rights to it and that it does not infringe the rights of others or break the law. Reviews must reflect a genuine experience and must not be false, misleading, or paid-for without disclosure.
• Moderation: We may review, moderate, refuse, edit, or remove User Content that breaches these Terms or our community standards, and restaurants may respond to or dispute reviews about them. We are not obliged to monitor content but may do so.

Reservations

FlavorQueste lets you request and manage reservations at participating restaurants. We facilitate the reservation between you and the restaurant but are not a party to it. The restaurant is responsible for honouring, amending, or cancelling reservations and for any individual reservation terms, cancellation rules, or no-show policies it sets. Please provide accurate details and honour or cancel reservations you can no longer keep.

Rewards, Points & Referrals

You may earn points, badges, streaks, and rewards through eligible activity, and may refer others. Points and rewards have no cash value, are non-transferable except as we allow, and may be subject to limits, expiry, and program rules. We may modify, suspend, or end any rewards or referral program, and may withhold or revoke points or rewards obtained through error, abuse, fraud, or breach of these Terms.

Payments

Where the Service involves a payment (for example, restaurant subscriptions or paid rewards), payments are processed by our third-party payment provider, Paystack, and are subject to their terms. You agree to provide accurate billing information. Applicable fees, billing cycles, and any refund terms will be disclosed at the point of purchase.

Prohibited Uses

You agree not to use the Service:

• In any way that violates any applicable national or international law or regulation.
• To exploit, harm, or attempt to exploit or harm minors in any way, including by exposing them to inappropriate content or soliciting personally identifiable information.
• To transmit, or procure the sending of, any unsolicited or unauthorized advertising, spam, or promotional material.
• To post false, misleading, defamatory, harassing, hateful, obscene, or otherwise objectionable content, or fake or incentivized reviews.
• To impersonate or attempt to impersonate FlavorQueste, a FlavorQueste employee, another user, a restaurant, or any other person or entity.
• To scrape, crawl, harvest, or otherwise extract data from the Service, or to use bots or automated means, without our prior written permission.
• To interfere with, disrupt, probe, or attempt to gain unauthorized access to the Service, its servers, or any networks connected to it, including by introducing malware, viruses, or other harmful code.
• To infringe the intellectual property or other rights of FlavorQueste or any third party, or to use the Service in any way that could disable, overburden, or impair it.

Restaurants & Third-Party Content

FlavorQueste lists information about restaurants and lets restaurants manage their profiles, menus, events, and reservations. We do not own, operate, endorse, or guarantee any restaurant, and we are not responsible for the quality, safety, legality, pricing, or availability of any restaurant, menu item, event, or service. Information may be provided by restaurants or third parties and may not always be accurate, complete, or current. Any dealings between you and a restaurant are solely between you and that restaurant.

Intellectual Property

The Service and its original content, features, and functionality (excluding User Content) are and will remain the exclusive property of FlavorQueste and its licensors, and are protected by intellectual property laws. You may not use our name, logos, or branding without our prior written permission.

Termination

We may suspend or terminate your access to the Service if you breach these Terms, or where we reasonably believe it is necessary to protect the Service, other users, or third parties, or to comply with the law. Where practicable and lawful, we will give you notice. You may stop using the Service and delete your account at any time. Provisions that by their nature should survive termination (such as content licenses, disclaimers, and limitations of liability) will survive.

Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, secure, error-free, or that any information (including restaurant listings) is accurate or complete. Nothing in these Terms excludes or limits any rights you have under mandatory consumer protection laws.

Limitation of Liability

To the fullest extent permitted by law, FlavorQueste and its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or goodwill, arising from your access to or use of (or inability to use) the Service. Nothing in these Terms limits liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.

Governing Law & Disputes

These Terms are governed by the laws of [EU member state / country of the registered entity — to be completed before publishing], without regard to its conflict-of-law rules. If you are a consumer resident in the European Union, you also benefit from the mandatory protections of the law of your country of residence, and may have the right to bring proceedings there. We will try to resolve any dispute informally first — please contact us before taking formal action.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Where changes are material, we will provide reasonable notice (for example, by email or an in-app notice) before they take effect. By continuing to use the Service after changes take effect, you agree to the revised Terms.

Contact Us

If you have any questions about these Terms, email us at [email protected] or contact us here.